Previews are played on Nokia handsets and may vary according to the capabilities of individual handsets. Calls cost £1.50 per minute at all times and last approximately 2.5 minutes. You should be over 16 to use this service. Some mobile operators may charge more for this service so we recommend you use a landline. Ensure you have the bill payers permission and that your phone is compatible. If you have any problems contact our helpline on 0870 800 0422 or by email.